Subscribe for tips on handling workplace challenges, building communication and social skills, and exclusive course updates. Hear success stories from professionals, perfect for young professionals and leaders aiming to sharpen their skills and foster respect.
Share
We're now training DDSB students in workplace readiness
Published about 20 hours ago • 2 min read
Hello Reader,
It's almost back to school time! Boost Academy of Excellence has been selected as a vendor to the Durham District School Board, to train high school students on workplace readiness - business etiquette, the art of conversation, social skills, communication, and more.
This news comes on the back of a busy year: I've been called in to train at the University of Toronto, Humber College, Sheridan College, and, most recently, a private school here in Ontario. Across all of them, faculty are telling me the same thing - they're worried about their students' confidence, business acumen, social skills, and their ability to succeed once they land a job.
In this workshop, students learned the essential social and professional skills that too often go untaught: confident greetings, active listening, small talk, and digital etiquette. These are the "unwritten rules" that help people trust you, like you, and want to work with you - skills that matter far beyond the classroom, from family dinners to job interviews. What students learned:
→ Confident body language → Proper greetings, handshakes, and introductions → Active listening & conversation skills → Small talk strategies for shy students → Eye contact techniques (and strategies for those who struggle with eye contact) → Digital etiquette & when to put the phone away This workshop is part of our mission at Boost Academy of Excellence to prepare students with real-world skills - the kind that build confidence, strengthen relationships, and open doors.
Here's that same thinking applied a few years later, with students getting ready to graduate.
Sheridan College - Networking for Graduating Designers Before the summer, I led a networking workshop for graduating interaction design students at Sheridan College, built around one core idea: preparation is key. We covered how to set a real networking goal instead of a vague wish, how to approach potential employers and mentors authentically, and how to work with your personality type instead of against it.
Speaking of graduates stepping into the workforce - I want to hear from the other side of the table too.
A Question For You All: Feedback on Hiring Interns
I'm building something for the next cohort of U of T economics students - and I need your internship stories. The intern who blew you away, the internship that went horribly (and what would have set it up better for all), or the advice you wish you'd gotten on day one yourself when you were an intern.
Two ways to share: hit reply on this email, or drop a comment on this Instagram video where I'm asking the same question. Your story might just end up in the training session.
And speaking of getting a foot in the door...
From Boosted: A Foot in the Door
In case you missed it last week - Analisa Allen messaged me on LinkedIn because she recognized my last name, she remembered a girl with the same surname from a hospital room in Trinidad, decades ago, and figured it couldn't be a coincidence. She was right.
That connection turned into this episode. Analisa moved to Canada from Trinidad and Tobago in 2018 and rebuilt her career from scratch, including taking a role well beneath her experience level on purpose, just to get a foot in the door. We talk about the moment a hiring manager recognized her name and background and decided to bet on her before the interview even started, and what it's actually like to answer "where are you from?" at work, sometimes as genuine curiosity, sometimes as something else entirely.
Subscribe for tips on handling workplace challenges, building communication and social skills, and exclusive course updates. Hear success stories from professionals, perfect for young professionals and leaders aiming to sharpen their skills and foster respect.
Hello Reader, This newsletter has covered a lot of ground in recent months: illness at work, grief, phone etiquette, communication etiquette, dealing with difficult people, workplace civility, multigenerational communication, device etiquette, identity, belonging, human connection at work, and so much more. Today I wanted to step back and share something different: a look at some of the training I've actually been doing out in the field this year. Not every client lets me bring a camera in....
Hello Reader, I remember having a close colleague who was fine one day, and then had to go on sudden medical leave the next. We were exceptionally close, and I found it very hard not to inquire after her, to text her, to check in, to just know she was okay. But it was very clear she wanted no contact with anyone in the office while she was on leave. When she returned, it took everything in me not to reach out and ask. I sincerely was worried for her. If we weren't at work, I would have called...
Hello Reader, Last week's email on difficult people at work got way more replies than usual, so I wanted to come back to it - this time with a relationship that's trickier than a coworker or a boss, because you can't just document your way out of it or wait for HR to step in. The difficult client. This is a very common call I get from leaders - what do you do when it's not a coworker being difficult, it's the client? HR can't easily step in, because the person causing the problem isn't...